Questions? Please refer to the User's Guide first.
DriveClone User's Guide
Q: When should I check "Keep hard drive ID"?
A: There are applications that verify for hard drive ID when starting, such as Office & Quickbook. We recommend you to check it when cloning to a new disk.
Q: For some reasons, the cloned disk doesn't boot?
A: There are a few possibilities for your system doesn't recognize the cloned boot drive. Such as, GUID has been changed, the Windows BCD corrupted, MBR table is invalid, etc. You can use DriveClone built-in tool to fix most boot issues. Please refer to DriveClone user's guide.
Q: Do I need to pay annual license fee?
A: There is no annual fee for DriveClone. You can optionally purchase 2 years maintenance plan.
Q: I can use the cloned drive to boot on the original computer, but can I use it to boot on another computer?
A: Cloned drive is able to boot on another computer if it (another computer) supports the Windows of original machine.
Q: Can clone a duel boot system? The system has 1 hard disk (2TB) with Windows 7 (1T, 64bit) and Windows 8.1(1T, 64bit)
A: DriveClone can clone a duel boot system. Make sure choosing the whole disk for cloning (Don’t check partitions).
Q: What happens if I choose not upgrade from DriveClone Free?
A: It will not affect any features or functions offered by DriveClone Free. We recommend you to upgrade to DriveClone workstation to enjoy Smart cloning, MirrorDrive, Defrag, incremental cloning and file versions features.
Q: Cloning Server 2008 from a 250GB to a 2TB drive. Using your 14 day trial. Please let me know what to expect with my data after the 14 days.
A: The cloned drive (2TB) will run as normal even after 14-day trial. Except DriveClone will display a purchase message when the system boots up.
Q: Should I do anything, such as change BIOS settings, for my cloned disk to boot?
A: DriveClone automatically configures everything required for a cloned disk to boot on a computer.
Q: Would like to know if DriveClone support cloning a server 2008 R2?
A: DriveClone Server supports 2008/2012 servers. If the server uses RAID, please refer to following article for cloning a RAID server