Questions? Please refer to the User's Guide first.
DriveClone User's Guide
Q: What are the main differences between DriveClone and TotalRecovery?
A: TotalRecovery: backs up files, Windows and applications on a compressed image file. You will be able to restore any files or the whole system. DriveClone: clones files, Windows and applications to a new hard drive or SSD. The new hard drive or SSD is logically the same to your original drive. Put it in your system and it runs as the same way as your original system.
Q: I need to move several programs to another disk or I can’t clone the disk because I am cloning to a smaller disk?
A: DriveClone can clone disk to a smaller one. DriveClone copies or moves everything including data, Windows, and applications. But can’t just move applications to another system.
Q: Since the source drive had BitLocker turned on and I made an exact clone of it. If the clone does not have BitLocker turned on, will it boot up and are the contents on the clone encrypted? When do I turn on BitLocker .. before I reboot with the clone?
A: The cloned drive will be decrypted during cloning process. Cloned drive will not be encrypted. You can turn BitLocker on anytime.
Q: Does drive clone server work on a server that is virtual we use vmareware?
A: It works on the VM running Windows servers. You can install DriveClone on a VM and clone everything on that VM to a physical hard drive or SSD.
Q: Clone two HP laptops Windows 10, all programs, all data, what do I need?
A: Step: 1. Remove HDD from 2nd laptop, insert it into an USB hdd enclosure.
2. Connect the enclosure to the 1st laptop.
3. Use DriveClone (or TotalRecovery USB) on 1st laptop. Select clone disk.
4. Put the hdd back in 2nd laptop from enclosure.
5. Repeat above if you have more laptops to clone.
Q: In case of hardware failure, I want to boot the PC with the mirror drive. How to do that?
A: Connect both hard drives (the main and the mirror) to your system, and set the DriveClone incremental cloning scheduler (such as once a day).
Q: When should I check "Keep hard drive ID"?
A: There are applications that verify for hard drive ID when starting, such as Office & Quickbook. We recommend you to check it when cloning to a new disk.
Q: For some reasons, the cloned disk doesn't boot?
A: There are a few possibilities for your system doesn't recognize the cloned boot drive. Such as, GUID has been changed, the Windows BCD corrupted, MBR table is invalid, etc. You can use DriveClone built-in tool to fix most boot issues. Please refer to DriveClone user's guide.
Q: Do I need to pay annual license fee?
A: There is no annual fee for DriveClone. You can optionally purchase 2 years maintenance plan.
Q: I can use the cloned drive to boot on the original computer, but can I use it to boot on another computer?
A: Cloned drive is able to boot on another computer if it (another computer) supports the Windows of original machine.
Q: Can clone a duel boot system? The system has 1 hard disk (2TB) with Windows 7 (1T, 64bit) and Windows 8.1(1T, 64bit)
A: DriveClone can clone a duel boot system. Make sure choosing the whole disk for cloning (Don’t check partitions).
Q: What happens if I choose not upgrade from DriveClone Free?
A: It will not affect any features or functions offered by DriveClone Free. We recommend you to upgrade to DriveClone workstation to enjoy Smart cloning, MirrorDrive, Defrag, incremental cloning and file versions features.
Q: Cloning Server 2008 from a 250GB to a 2TB drive. Using your 14 day trial. Please let me know what to expect with my data after the 14 days.
A: The cloned drive (2TB) will run as normal even after 14-day trial. Except DriveClone will display a purchase message when the system boots up.
Q: Should I do anything, such as change BIOS settings, for my cloned disk to boot?
A: DriveClone automatically configures everything required for a cloned disk to boot on a computer.
Q: Would like to know if DriveClone support cloning a server 2008 R2?
A: DriveClone Server supports 2008/2012 servers. If the server uses RAID, please refer to following article for cloning a RAID server