Total Backup Recovery^® 7 Advanced Server

Features/Benefits	Total Backup Recovery Advanced Server	Total Backup Recovery Advanced Workstation	Total Backup Recovery Server	Total Backup Recovery Workstation/Pro
Windows 7, vista, XP （32 & 64 bit）
Windows 2008, 2003,2000 Server (32 & 64 bits)
Windows Small Business Server 2008,2003, and 2000 (32 & 64 bit)
Administration Console ( 1: multiple management)
Manage,Backup, Restore all Workstations or Server
Support Database Server Exchange, Oracle, SQL, and Share Point
Backup entire system or partition (Image)
Backup the selected files and folders
Incremental backup
Backup entire system or partition (Image) outsider of Windows
Multiple Backup Scheduler (Jobs)
Support VMware P2V
Clone hard drive and partitions
Preview backup image
Universal Restore to dissimilar hardware/system
Password and AES encryption
Intelligent network arbitrator & bandwidth control (no dedicate server required)
Open file support( VSS )
Support HDD,RAID, USB, external drive, IEEE - 1394(Firewire),CD/DVD,Network drive,NAS,iSCSI, and FTP server
Pre/Post command & Email Notification
Hardware and Software RAID 0/1/5/10/JBOD
Quota Management
File recovery tool to retrieve files from a crashed system
Google Desktop search incorporated
Create a Recovery CD/DVD
Free Technical Support

The 5-star Award for Total Backup Recovery® Advanced Server – DownloadsArea - July, 2011

Read the review here

The 5-star Award for Total Backup Recovery Advanced Server – DOWNLOAD4A - May, 2011

Read the review here

“Total Backup Recovery Series are all-in-one backup and restore solutions, providing a cost-effective infrastructure to protec important data, realise more business functions and flexibility.”

Read the review here

“With centralized management, Total Backup Recovery Suit is an all-in-one backup and restore solution, recovering and protecting business continuity.”

Read the review here

“most user friendly bit of backup gadgetry I have ever seen”

“Must-have!” An all-in-one solution that meets your expectations

Gives you peace of mind

Indispensable tools for backup and restoration

Perfect solution for anyone who wants to perform files and drives backup or migrate to a new computer. DriveClone is powerful and very easy to use!

Ensures drive/partition imaging backup, disk cloning and files backup

To install and certainly not to uninstall!

You can undo unwanted operations

Does it well, with a simple interface and stability.

Allow users to save a considerable amount of time and storage space.

Useful when you upgrade your PC

We like: the possibility to launch the program outside of Windows

Here is a solution that has the particularity to work without installing on the computer

One of the best disk imaging software solutions

We like different types of backup and restore

Five big stars *****

Hi, We are IT consultant outfit in Westchester, NY . Recently we had a PC with a hard (40GB) drive going bad.t was still up running, but it was making clicking noises on and off. We connected a new 80GB HDD as secondary to the Primary HD for cloning. We initially try to clone it with Norton Ghost but it kept on "crashing" during the cloning process. Next we try it with HD Clone Pro . It was very slow and it was not able to resize the new hard drive. After no success, we tried DriveClone. We installed it and clone the drive with the resize hdd enabled. We are VERY HAPPY to say it did the job for us. We will definitely recommend to all our customers because it's inexpensive and it does the job as advertised. Five big stars ***** Thank you,

Your Program Recovered 5 Years Of Effort

One Day I was working on a program which I Had been writing on for the last 5 years and then all of a sudden my computer got a Virus which completely erased my Personal Documents including my program I Had Been Writing. I was in a panic until I remembered I installed Farstone DriveClone, So I opened DriveClone And it successfully recovered Almost Everything, I just lost a few days of Programming. Thank You Farstone, Your Program Recovered 5 Years Of Effort.

Excellent product

Everything went perfectly thank you and I made my first back up and restore on 10/02/10 - excellent product. Many thanks!

Great tool!

I have been a customer since I received a demo of RestoreIT on one of my graphic card's companion CDs. When DC Pro came out I upgraded in order to back up my Vista Business OS installation. So, the first thing I did was to create a fresh complete backup image (password protected) -with just the needed drivers and the available OS updates to date- and save it into a bootable DVD (I love this DC option) with the universal feature on, of course. A couple of weeks after doing that, and as one of my SATA HDs was faulty -didn't know at that time I must admit- my whole system went "no-no", so I had to recover it from scratch. I reformatted my HD -not really needed, but just in case, then inserted the bootable DVD with the complete system image and finally restarted the computer. After DC Pro was loaded into memory, and before the restoration procedure started, I was correctly prompted for my password. So, I entered the password and ... what? wrong password ... noooo! Please tell me this is a joke, where's the camera? C'mon! Tried again and again but no, still wrong password, so I took a long breath, drunk some water and suddenly, as a lightningbolt strike, it occurred to me ... wait! It cannot be ... I'm not that lazybones ... yes! When I first created the password I forgot to turn CAPS LOCK off. So, I entered again the correct password and from that moment on, everything went ok, so my whole system was restored just nicely. BTW, some weeks later I realized that my HD was faulty -having done some tests- so I bought a new one and used the image DVD again without any problems. Great tool!

Your product has saved us in many other ways more than I could ever begin to write about.

We have about 16 CNC machines that keep our remanufacturing shop running. One of the flaws of these CNC machines is that surrounding the computer the temperature fluctuates, vibration is enviable and power fluctuations happen every time the CNC moves! The computers have been built tough with dampers and power conditioners that could run a server room but the one thing they forgot about was the hard drive. It is directly over power vent and endures a pounding on a regular basis. We figured out that when a hard drive goes down we can loose up to $500,000 in loss time and materials that could have been processed. So we decided to convert all of the hard drives over to compact flash drives with the help of an IDE to compact flash adapter. Your program was critical and will continue to be critical to the success of this project, with the help of Drive Clone we have been able to make backup copies of our CNC's and also transfer the images to the compact flash drive making our situation with the CNC a whole lot more reliable. We have a process in place that takes about 5 hours and we clone every machine once a month to ensure data recoverability. Your product has saved us in many other ways more than I could ever begin to write about. Thanks for making a great product and the A+ support your company has.

WOW!! I mean i DO expect these features in a commecial/enterprise application... but for home!!

In the IT field I have used software backup and disk cloning software packages like Veritas Netbackup, Acronis, CommVault, Backup Exec, Norton Ghost, Partition Magic Pro, Tapeware, SureStore, and a few others. Some I am more intimate with than others. Some, well its been a long time since using them.

I do realize that some of them have a different purpose. But what i feel is that DriveClone Pro can do just about what all of them can do .. minus pushing out the actual image to the PC listening on bootup (like Ghost and Acronis can do). Some I have been impressed with while others have much to be desired. It was a sinch to install, very intuitve. Being a application developer, I am a very picky person when it comes to software, its UI and ease of use.

I like how easy it is to create images, snapshots, and incremental backups. The interface is so easy to use compared to the other products above. Sheesh.. not to mention.. I don't even have to shut down my PC and its super fast!!!!! I have yet to test a restore on another machine however but that feature about loading on a different PC with dissimular hardware.. well that will be awesome!! I have done quite a bit PC baselining and imaging .. and let me tell you.. this seems way easier than SysPreping!! When i emailed you at first.. i didnt even see the brick level backup capability! i just saw that today and was like WOW!! I mean i DO expect these features in a commecial/enterprise application... but for home!! I was blown away.

Rest assured, DriveClone Pro is now my choice software package for driving image and system backup/restore needs. Keep up the good work!

Thanks again for a great product!! I have been recommending your product to my friends and co-workers!

You have some really outstanding pieces of software

You have some really outstanding pieces of software. We bought both Drive Clone Pro and Drive Clone Express. The Radiology IT Group members really liked Drive Clone Express. We could map our NAS drive while in Drive Clone Express, then image the computer to a folder in the NAS. It worked very well both ways. It also worked great (and fast) with an external USB HD. If you could only have a feature in Drive Clone Express to access system restore points; however, that´s available in Drive Clone Pro for a few dollars more. The techs especially liked the fact that you could install additional drivers if needed right from the Drive clone Express menu.

We plan to use Drive Clone Pro as part of our Rapid Restore program for critical users such as our Finance section and our grants managers. Some of them cannot afford to be down for even 20 minutes. Drive Clone Pro will help them stay on line and have a fail-safe restore option.

One of our other options is to set up their PCs with dual hard drives. First we clone drive C to drive D, then unplug drive D. If drive C fails, we simply shutdown, switch the connections from drive C to drive C and drive D to drive C which now becomes a data drive. Boot from the new drive C and pull over the latest files from drive D or from our Iron Mountain backup service. Slick! As soon as we determine how many more machines will be involved, I´ll get in touch with you.

Glad to be of service!

Perfect antidote to keeping my personal/home network of computers and memorable family photos backed up

Every three to four months I would spend countless hours re-installing and backing up computers on my home network, until I came across FarStone. Specifically, DriveClone Pro 6, I now have the perfect antidote to keeping my personal/home network of computers and memorable family photos backed up.

However, my favorite feature of DriveClone Pro 6 is the system snapshot, which gives me the ability to take any one of my machines back to a perfectly stable and fast running platform. (unlike any anti-virus software)

Not only is it great software but the people, specifically tech support, respectfully and promptly have always responded to my computer and software questions and needs within hours of sending an email.

Thanks to everyone at FarStone!

It works for me

If you´re looking for a product which is easy to install for data backup or recovery and doesn´t cost a fortune, that is simple to use, to recover “crashed systems” after the virus attacks, wrong driver installs, “blue screen of death” or migrating to new hardware etc, then use DriveClone, it works for me. Tech support actually replies to your inquiries within 48 hours as well.

My StarCraft saved

one time i was playing starcraft when my cat jumps on the keyboard and starts jumping around!! i got mad so i took it outside when i notice my computer froze. so i restarted my computer until i found out it my uninstall button on the game!(i don't know why i even had that icon) so i begin to rummage around my room when i aciddently stepped on my cd. after hours of shouting and anger management(jk:D) i check my computer to see that if i use driveclone to save my disk, well it took me minutes before i found my game in some other file. so in the end of the day: the cat got wet, reinstalled my game, killed alot of aliens:D.

Best back up and recovery software on the planet at any price

FarStone´s DriveClone 6 is very easy to use, cost effective and it does the job right. I am very happy with FarStone´s DriveClone 6. FarStone´s DriveClone 6 is the best back up and recovery software on the planet at any price.

In few minutes the computer is back on track

I have 3 kids and their friends that keep damaging the home computers. They treat computers really bad. So after 2 to 4 months they become slow and full of problems, unknown software, etc. ...Then it is time for Farstone to reinstall the image.... In few minutes the computer is back on track, couple of more minutes to update software patches. Finally get a new computer image and ready for the next challenge. The same process without Farstone could take 1 to 2 days.

an absolute must for protection from disc crashes

The first product I used from FarStone was RestoreIt, which is now incorporated into DriveClone Pro. RestoreIt saved my computer on more than one occasion and is so easy to use. DriveClone Pro is an absolute must for protection from disc crashes. A whole disc backup takes far less time than some pieces of backup software. Backups can be set to allow for the restore to be made to any other hard drive. Backups can also be kept up to date by use of "Incremental" backups (adding all changes to data). The Clone feature allows for a complete, and fast restorable, copy of your hard drive. One big advantage of DriveClone Pro is the ability to Restore a cloned drive to any other hard drive. The Snapshot facility, run on start-up, or any other time, is fast, and easier to use than the Windows version. The support team at FarStone is helpful and speedy in response to queries.

A far better value for money

After two hard drive crashes in two months and all that it entails I went searching for a reliable back up system that included not just data but apps as well. A search of the web resulted in what seemed to be two trustworthy software's. Close inspection revealed that Drive Clone was a far better value for money. Not only was back up offered but cloning as well together with the ability to schedule work.

After downloading and running I encountered some teething problems of my own making and contacted FarStone support. The answers I received were prompt and easy to understand, and best of all they worked. Because of the first class software and support received I have now upgraded to Drive Clone 6 Pro which gives even more sophisticated features.

I have recently switched from using Acronis True Image to DriveClone Pro. Why?

I have recently switched from using Acronis True Image to DriveClone Pro. Why? Acronis does not work with modern computer hardware, particularly SATA drives and their Customer Support is, sadly and disappointingly, abysmal. I have a number of computers, three with non-SATA drives and my most recent acquisition is a powerful quad core with SATA drives. Acronis True Image worked well with non-SATA computers it totally failed to work on my newest hardware.

Their newest version, Acronis True Image 2009 will allow one to make backups but will fail when restoring from these backup archives. The Rescue Media (boot disk) generated from their newer version refuses to boot the computer. It takes days for their Customer Support to respond and their stock answer is to provide a customised ISO (which in my case failed). At this time I also discovered a number of my colleagues were having problems with their upgraded Acronis True Image 2009 version in that during back up Acronis True Image deleted their Outlook pst folder!! That indeed is a serious flaw suggesting their products are released without adequate testing! I have since discovered that Acronis´ own user Forum is full of unresolved user woes stretching back a couple of years or more. Had I known of this I would never have bought their product despite the good reviews in computer press. Also, their product does not uninstall cleanly and requires quite an effort to purge registry and other remnants manually.

With the failure of Acronis True Image that I experienced I had to search for a disk image backup/restore solution that actually works on modern hardware. I am indeed glad that I discovered DriveClone Pro 6 which just fits the bill. The boot disk works. The backup and restore processes work flawlessly. Their Customer Support is, refreshingly, responsive and one is totally reassured when relying on their products. I have found this to be a totally trouble-free experience having switched to DriveClone Pro from Acronis True Image.

I would urge and recommend anyone facing problems with Acronis True Image to switch to DriveClone Pro and enjoy stress-free disk image backup and restore experience.

Thumbs up to Farstone for a great product

Working in the IT support sector I realized that I was guilty of not properly backing up my own home computer. I was fairly certain I wanted to be able to create a snapshot of my entire hard drive in case of a catastrophic hardware failure. I didn't want to spend the time loading the OS then loading all the applications and do the countless configuration settings. While doing internet searches for such a backup solution I found Farstone DriveClone 6. It appeared to be just what I was looking for and was quite affordable. I compared users reviews and found many people liked the power and simplicity of the product. After downloading the trial version I tried it out and must agree that DriveClone 6.0 is simple to use and would fulfill all my computer backup needs. The Windows PE interface that DriveClone 6 uses is much better than the older Pre-OS (DOS-mode) used previously for a recovery boot. BTW, I did have to contact Farstone support for an issue I had and found the support very fast and quickly worked through my issue. Thumbs up to Farstone for a great product.

1. Can you do a "hot" backup of databases? i.e. backup while the database is online.

   Backup with our product, the system will auto-detect database and it will autocall Microsoft´s VSS service when come across running database. And if that database supports VSS, backup can be finished successfully without closing the database. e.g. the latest versions of Exchange/SQL Server/Oracle support VSS. And when encounter lower version or other products which do not support VSS, users can suspend the application through our products´ running script function, and automatically recover after finishing backup.

2. What is Total Backup Recovery™ Advanced Server, and what does it do?

   Total Backup Recovery ™ Advanced Server is FarStone Technology's backup and disaster recovery solution for Windows. It allows the users to schedule (or manually create) frequent, image-based backups of their local disks and store them on disk-based or network destinations. The backup images include all files, settings, programs and operating system files on the volume, and are an exact representation of the entire volume at the time the backup was created. More information about each Total Backup Recovery product can be found on their respective product pages.

3. What is the difference between Total Backup Recovery Advanced Server and other Total Backup Recovery products?

   Total Backup Recovery Advanced Server is for business users. With the user-friendly administrating console, IT managers can perform backups remotely for all of the client computers. In comparison to Total Backup Recovery Workstation, Total Backup Recovery Advanced Server supports a larger number of servers including: Intel^® Pentium processor at 133 MHz or faster, Windows^® 2003 & 2008 Server, Windows^® XP (32-bit & 64-bit), Windows^® Vista (32-bit & 64-bit) , Windows^® 7 (32-bit & 64-bit),Windows^® Server 2003 Standard or Enterprise or Data Center (32-bit & 64-bit) SP2, Windows^® Server 2003 R2 SP2, Windows^® 2008 Server.

4. What free trial software is available?

   FarStone Technology is happy to offer a free 14-day trial for Total Backup Recovery products. You’ll find a downloadable version with full functionality on the “free trial tab” of the Total Backup Recovery product page. Once the free trial is over, backed up images will be deleted from your system.

5. How do I get help if I need it?

   If you need assistance with any of our products, please refer to the comprehensive User Guide available on our website. If you are unable to find the solution you are looking for, obtain a Support Ticket to get in touch with our Technical Support.

6. If I purchase Total Backup Recovery software, do I download it, or will you send me official product CDs in the mail?

   You will have the option during the purchase to request a Total Backup Recovery product CD by mail (for a small shipping fee), or you may choose to download the software. The download comes in the form of a small installer to install the software in Windows.

7. How long does it take Total Backup Recovery^® 7 Advanced Server to back up or restore a system?

   This depends on the amount of data on your system. However, FarStone Total Backup Recovery^® 7 Advanced Server’s technology minimizes the time it takes to perform a backup.

8. Do I need to do anything before installing the Total Backup Recovery^®?

    We recommend running Windows CheckDisk to scan for hard drive errors. CheckDisk can be started by running the Chkdsk.exe from the command prompt or by using the Client Module Pre-Installation Checklist.

9. Can Total Backup Recovery^® 7 Advanced Server fix my system after my hard drive has been accidentally formatted or repartitioned?

   Yes, if Total Backup Recovery^® 7 Advanced Server was installed prior to the incident.

10. What are the latest prices?

    The latest prices (MSRP) for FarStone Technology software are posted on the website.

11. How are your products licensed?

    Each product is licensed per machine, unless otherwise stated (i.e, purchasing a multiple license bundle). If you wish to install and activate the product on multiple machines, you will need to purchase additional licenses.

12. I started Total Backup Recovery^® in Windows immediately after installation completed, but a message says that I have to restart my computer in order to run it. Why?

    You have to restart your computer after installing Total Backup Recovery^®, in order for all configuration changes to take effect.

13. When I restored a partition from an image file, Total Backup Recovery^® 7 Advanced Server prompted me that “There is not enough space on the Destination Partition”. But I’m sure the free space on the Destination Partition is larger than the used space in the Source Partition. Why am I getting this prompt?

    If data at the end of the source partition cannot be moved, Total Backup Recovery^® 7 Advanced Server will prompt you with this notice.

14. Bad Sectors have already been detected on a hard drive. How does this affect my backup and restore options?

    Total Backup Recovery^® will try to copy all used sectors when performing a Complete or Incremental backup. You may be prompted to skip a bad sector or a job could fail due to bad sectors. Therefore, it’s recommended to run Windows Check Disk command to detect and repair hard drive errors, or use utilities provided by your hard drive manufacturer, when attempting to resolve this type of problem. 

15. Can I use disk tools such as Fdisk, PartitionMagic and Norton Speed Disk after installing Total Backup Recovery^® 7 Advanced Server on my computer?

    Currently there is no known resource conflicting with those utilities.

16. I’ve installed three operating systems on my computer, including Linux. Can Total Backup Recovery^® 7 Advanced Server protect all three systems?

    Total Backup Recovery^® 7 Advanced Server protects multiple Windows operating systems completely, and we recommend using Back Up Computers to protect the non-windows systems.

17. Does Total Backup Recovery^® 7 Advanced Server work in Windows Safe Mode?

    Total Backup Recovery^® 7 Advanced Server does not work in Windows Safe Mode.

18. Can Total Backup Recovery^® 7 Advanced Server protect my PC from a destructive virus?

    While Total Backup Recovery^® 7 Advanced Server cannot prevent the actual virus attack, it can restore your computer to a point before the attack occurred, recovering your files and effectively removing the virus. 

19. I’ve installed Total Backup Recovery^® 7 Advanced Server on Windows 2003 Server. Why can’t I back up data through VSS?

    VSS requires an NTFS partition in the system. Please check to see if your computer has an NTFS partition and that all other VSS requirements are met.

20. I’m trying to back up data to a computer on the network. Why can’t I access the network share after I have entered a valid user name and password?

    Follow these steps to reconfigure the Local Security Settings of the remote computer:
    Configuration
    Select Start → Control Panel → Administrative Tools → Local Security Policy.
    Locate Security Settings → Local Policies → Security Options from the directory in the left window.
    Double click on Network access: sharing and security model for local accounts.
    Select Classic - local users authenticate as themselves, and click Apply.

21. Why does it take more time to install Total Backup Recovery^® System Snapshot on my computer than on other systems?

    If there are too many dispersed/fragmented files in your system partitions, Total Backup Recovery^® 7 Advanced Server will defragment them to free up continuous space for the application’s kernel file Secure AreThis may take several minutes. Moreover, when you install System Snapshot on a FAT32 partition, Total Backup Recovery^® 7 Advanced Server will divide the Secure Area, which takes much longer time than an installation on NTFS partitions.

22. Why couldn’t I run the Administrating Console following installation?

    Two or more Administrating Consoles may have been installed on the same LAN. Total Backup Recovery^® 7 Advanced Server will allow only one Administrating Console to operate at any given time.

23. Why couldn’t I find the backup file I wanted after I ran a backup for several computers?

    Backup times for different systems vary according to network times and the size of the backup. You may have to wait for the entire backup job to finish before you can locate the file in question.

24. How can a Client connect to Administrating Console automatically?

    Enable the broadcast functionality on the Administrating Console allows client to connect automatically. If this doesn’t work, you may have to turn off the broadcast feature and connect from the Client manually.

Tip
When the Client connects automatically (via broadcast mode), the Administrating Console can use a dynamic IP address. When the Client connects manually, the Administrating Console should reside on a static IP address.

25. How can a Client PC be restored following a data disaster?

    There are three ways to boot the Client:
    Active Recovery Manager on Tools page, and reboot the computer, select Recovery Manager before windows starts to enter PE.
    Use a Bootable Rescue Disk to enter PE.
    Configure PXE and remotely boot the Client to PE.
    Upon entering PE:
    Connect to the network or other locally attached storage and select a Complete or Incremental Backup Image to restore from.

26. How can I backup and restore without having a DHCP Server on the network?

    If the DHCP service is not running on your network, you’ll have to manually enter a static IP address to access the network in PE.

27. What happens if a Client PC misses a scheduled backup?

    Total Backup Recovery^® will start the missed backup automatically at next boot up if you select the checkbox in the setting interface saying If the computer shuts down, run the missed tasks when it boots next time. If you don’t select that checkbox, Total Backup Recovery^® will start the next scheduled backup at next boot up.

28. Does the Total Backup Recovery^® conflict with any other applications?

    A:Please close and uninstall the following applications when launching Total Backup Recovery^®: Utimaco SafeGuard,

29. Which partition types does Total Backup Recovery^® 7 Advanced Server recognize?

    NTFS, FAT, FAT32, Linux Ext2 and Ext3.

30. What do I do if Total Backup Recovery^® Client does not respond to the backup command given from Administrating Console?

    Please restart the client computer.  After the client is restarted, within Administrating Console, under “Group Job” tab, select “Job Resend” function to resend the backup request.

31. Why didn’t Total Backup Recovery^® 7 Advanced Server initiate my Outlook when I click on “Email Installation”?

    The configuration setting of the Internet Explorer may be incorrect. Launch your Internet Explorer, select Tools->Internet Options->Programs->E-mail, and modify E-mail setting manually. We recommend using either Microsoft Office Outlook or Outlook Express.

32. Why is my backup image larger than the source partition or hard disk?

    The source partition or hard disk may have too much of fragmentation. Please Defragment it and then run the backup again.

33. How can I access the computer outside the Workgroup through the network under the Recovery Manager?

    Click on the Tools tab and select Map Network Drive. And then map the directory on the remote computer as you wish.

34. How can I get SDK download location correctly before I use Convert Backup to Virtual Disk feature?

    VMware Home Page (www.vmware.com) ->Download ->VMware SDK&APIs ->Virtual Disk ->VMware Virtual Disk Development Kit

35. Why do I see message like “Cannot connect or connection failure” when I execute some network operations?

    Please check the firewall to confirm it is closed or it is set as Exceptions.

36. How could I backup Oracle database using VSS?

    Oracle 11g supports VSS, but earlier versions do not. For any version prior to 11g, you may use the Pre/Post Command Function to suspend and restart Oracle service. Please see the instructions below:
    1. Stop common Oracle Services. Use the below batch script:
    Stop Oracle service. In "oracleserviceorcl", "orcl" is the "ORACLE_SID" user input when installing Oracle. Change this according to your actual environment. Net stop "oracleserviceorcl".
    b.Stop Oracle Listening service. "oracleoradb10g_home1tnslistener" needs
    to be changed according to your actual environment. Net stop oracleoradb10g_home1tnslistener.
    c.Stop Oracle Console service. "oracledbconsoleorcl" needs to be changed according to your actual environment. Net stop oracledbconsoleorcl.
    2. Restart common Oracle Services. Use the below batch script.
    Start Oracle service. "oracleserviceorcl" is the actual service name, which needs to be changed according to your actual environment. Net start oracleserviceorcl.
    b.Start Oracle Listening service. "oracleoradb10g_home1tnslistener" needs to be changed according to your actual environment. Net start oracleoradb10g_home1tnslistener.
    c.Start Oracle Console service. "oracledbconsoleorcl" needs to be changed according to your actual environment. Net start oracledbconsoleorcl.

37. How do I convert a backup image to VMware file format?

    In the "Tools" tab in the main UI, select "Convert Backup to Virtual Disk". Using this tool allows you to convert a saved full-image to VMware file format. Once converted, it can be used in your virtual application. Here are the steps to convert:
    1. Login to the VMware office website and download and install VMware Virtual Disk Development Kit: http://www.vmware.com/support/developer/vddk/
    2. Click "Tool" from the left side navigation in the main UI and select "Convert Backup to Virtual Disk".
    3. Select the image backup that you want to be converted. The file extension of the image backup is .sco.
    4. Select a converting type (a partition or the entire hard drive).
    5. Select the destination path where you want to store the converted VMware file.
    6. Once the converting process is complete, a VMware file with .vmdk extension can be found in your selected folder.
    7. You can reference the VMware user guide for inserting virtual disks in the VMware machine, or you can follow the steps below:
    Select a "New" VMware machine from its menu. File > New > Virtual Machine.
    b.Select "Custom Advanced" when asked what type of configuration you want.
    c.In the "Guest Operating System Installation", select "I will install the operating system later".
    d.In "Select a Disk", select "Use an existing virtual disk", then browse for the converted .vmdk file by selecting "Select an Existing Disk".

38. How can I backup and restore without having a DHCP Server on the network?

    If the DHCP service is not running on your network, you must manually enter a static IP address to access the network in PE.

39. Why do I see messages like "Cannot connect or connection failure", when I execute various network operations?

    Check the firewall to confirm it is closed or it is set at Exceptions.

40. How can I get the SDK download location correctly before I use the "Convert Backup to Virtual Disk" feature?

    Go to the VMware Home Page (www.vmware.com) > Download > VMware SDK&APIs > Virtual Disk > VMware Virtual Disk Development Kit.

41. How can I access the computer outside the Workgroup, through the network, under the Recovery Manager?

    Click on the "Tools" tab and select "Map Network Drive". You may then map the directory on the remote computer as you wish.

42. How to set up a free PXE Server in Windows? And, do backup and restore through PXE Server?

    1. Create a folder on your desired location, such as Desktop. Use “PXE” for example in below screenshot.
    2. Select “Export PXE Image” from Total Backup Recovery main user interface, and save it to “PXE” folder.
       
       
    3. Once PXE image exported to your selected location, you can find a “Boot” folder which contains all related boot files.
       
    4. Download free TFTPD32 from website: http://tftpd32.jounin.net/ , and install it on the machine where PXE image exported to.
    5. Set “Current Directory” to the same folder where you exported PXE image to:
       
    6. Configure TFTPD32’s  DHCP Server
       Server interfaces: It shows IP address for current system. In this case, it used 192.168.142.129
       IP pool starting address: It shows the initial IP address that was assigned by DHCP. Be sure this IP is in the same WAN as your local network. In this case, it started from “200”.
       Boot File: Please type in boot\pxeboot.com Fill in rest of columns with appropriate info. Once completes, click “Save”
       
    7. Run “PXE boot” for selected system (see below screenshot), and boot from Network.
       
    8. PXE boot succeeded.
       
       

dddIf you cannot find the solution in the FAQ, please describe the problem in the here, and send email to us. Our service team will answer your questions in the shortest time.