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VirtualDrive Pro Frequently Asked Questions

  1. What are the differences between VirtualDrive Pro 12 and 14?

    There are additional features included in VirtualDrive Pro 14. The new version uses FarStone's latest technology containing innovative display mode. highly-efficient drive module, blu-ray disk support, touch screen support and more. The concise operating process makes it easier to complete the operation. See more differences under the "Compare Editions" tab.

  2. What is VirtualDrive Pro?

    VirtualDrive Pro 14 CD emulator converts CDs and unprotected DVDs into compressed images, or “virtual discs,” which it plays in any one ofup to 23 “virtual drives.” These virtual drives, created in the software, show up as drive letters in Windows® Explorer and run directly on the hard drive with access rates up to 200 times faster the CD/DVD-ROM drives. The result is more responsive, quieter playback, less wear and tear on a computer’s hardware, and complete freedom from physical discs, which can then be left at home, safe from theft or damage.

  3. How does VirtualDrive work?

    VirtualDrive converts game and application discs into MP3-like files, or “virtual discs.” It also creates up to 23 "virtual drives" and fools Windows into treating them as physical CD/DVD-ROM drives. These virtual drives appear as drive letters in Windows Explorer. You can run several virtual CDs simultaneously (one virtual CD (VCD) per virtual drive), swapping them out via hot keys. Since virtual CDs play directly on your hard drive, they have much faster access rates than physical CDs in a CD/DVD-ROM drive.

  4. What exactly is a virtual drive?

    It is a CD emulation device that emulates the functionality of a CD/DVD-ROM drive, and appears as a drive letter in Windows Explorer. A virtual drive runs Virtual CDs (or VCDs) at faster speeds than a physical disc.

  5. How many VCDs can VirtualDrive operate?

    A.Users can operate several VCDs simultaneously in up to 23 “virtualdrives,” swapping them out for a seamless transition between volumes of a game. VirtualDrive’s simple, user-friendly GUI makes it easy to create unlimited VCDs, modify them with custom tracks and documentation, and manage them in a searchable virtual CD library.

  6. How do I create a virtual drive?

    virtual drive emulates the functionality of a physical drive and appears as a drive letter in Windows Explorer. To create a virtual drive:
    Right click icon of VirtualDrive Pro on the right corner of your computer, click New Virtual Drive. Then check drive letter as you like to create new virtual drive.

  7. Does VirtualDrive support compression?

    Yes. VirtualDrive’s average compression ratio is usually about 10-30%. For the uncompressed CD titles, the compression ratio can be as high as 50%.

  8. How much memory does VirtualDrive use?

    VirtualDrive is a new device for your system. It uses 64 KB of memory to cache the most recently used data for each VirtualDrive.

  9. Can I build a VCD from selected files on my computer, network server or CD-ROM disc?

    Yes. You create an ISO9660 CD-ROM image file from the selected files by using a CD-R burning software (for example, Adaptec Easy CD Creator). And then use the "Convert ISO9660 image to VCD" function of VDN admin program, to import it into the VDN file CD jukeboxes.

  10. What is the difference between the VirtualDrive evaluation version and the licensed version?

    VirtualDrive evaluation period consists of a 14-Day time limit. The licensed version of VirtualDrive imposes none of these limits and allows for the creation of up-to 23 virtual drives and an unlimited number of VCD files to be created.

  11. Where may I purchase FarStone software?

    FarStone Technology products may be from our online product pages or from any of our reseller partners.  If you originally purchased Virtual Drive from an authorized FarStone Technology Value Added Reseller (VAR), you may wish to purchase any additional licenses through that reseller.

  12. What are the latest prices?

    The latest prices (MSRP) for FarStone Technology software are posted on the website

  13. How are your products licensed?

    Each product is licensed per machine, unless otherwise stated (i.e, purchasing a multiple license bundle). If you wish to install and activate the product on multiple machines, you will need to purchase additional licenses.

  14. If I purchase VirtualDrive software, do I download it, or will you send me official product CDs in the mail?

    You will have the option during the purchase to request a VirtualDrive downloaded product CD by mail (for a small shipping fee), or you may choose to download the software. The download comes in the form of a small installer to install the software in Windows.

  15. When deal with UDF higher version (such as 2.4 or 2.6), I can not use Virtual Drive normally. How to solve?

    To solve the problem, you can use following method to covert ISO:
    1. Open such an ISO with open source tool 7-zip, and uncompress all files into a local temporary folder.
    2. Enter "Create a Virtual CD from files/folders", and add all the uncompressed files in step 1. Please make sure to keep the directory structure of original CD/DVD.
    3. After that, use function "Create a Virtual CD from files/folders" to create virtual CD.
    4. Add virtual CD to cabinet.
    Note: This solution is invalid to some some Encryption CD or speical format CD.

  16. Does VirtualDrive support compression?

    Yes. VirtualDrive´s average compression ratio is usually about 10-30%. For the uncompressed CD title, the compression ratio can be as high as 50%.

  17. How much memory does VirtualDrive use?

    VirtualDrive is a new device for your system. It uses 64 KB of memory to cache the most recently used data for each VirtualDrive.

  18. Can I build a VCD from selected files on my computer, network server or CD-ROM disc?

    Yes. You must first create an ISO 9660 CD-ROM image file from the selected files by using a CD-R burning software (for example, Adaptec Easy CD Creator). Then, use the "Convert ISO9660 image to VCD" function to import it into the VirtualDrive file CD jukeboxes.

  19. How many VCDs can VirtualDrive operate?

    Users can simultaneously operate VCDs in up to 23 virtual drives, swapping them out for a seamless transition. VirtualDrive Pro 14’s simple, user-friendly GUI makes it easy to create unlimited VCDs, modify them with custom tracks and documentation, and manage them in a searchable virtual CD library.

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If you cannot find the solution in the FAQ, please describe the problem as detail as possible in a support ticket. Our support team will answer your questions in the shortest time. To create a support ticket, click Support Ticket
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